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Office 365 Apple App Store App
Thanks for using Apple Support Communities.
Last year at WWDC Apple announced that Microsoft Office and the rest of the apps would come to the Mac App Store. We are proud to announce that Microsoft Office 365 is now on the Mac. Office 365 in the App Store I am glad to finally have Office 365 available via the App Store. It should greatly improve the reliability of updates. I had to manually remove all of my previous Office 365 apps and restart to get the App Store versions to install properly, but after I did they work well.
From your post I understand you have made an in-app purchase in one of the Microsoft Office apps, and have not received your subscription service. In order to resolve this issue, please follow the steps below to report a problem with that purchase:
Office 365 Apple App Store
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
- Find the email receipt for your purchase.
- Click Report a Problem under the app that is having the issue.
- When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
- Click Report a Problem next to the item you are having an issue with.
- From the Choose Problem dropdown menu, choose the appropriate issue.
- Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
- Click Submit to have your issue reviewed.
Video maker for macbook free. Paint net for macbook.
Office 365 Apple App Store App
Thanks for using Apple Support Communities.
Last year at WWDC Apple announced that Microsoft Office and the rest of the apps would come to the Mac App Store. We are proud to announce that Microsoft Office 365 is now on the Mac. Office 365 in the App Store I am glad to finally have Office 365 available via the App Store. It should greatly improve the reliability of updates. I had to manually remove all of my previous Office 365 apps and restart to get the App Store versions to install properly, but after I did they work well.
From your post I understand you have made an in-app purchase in one of the Microsoft Office apps, and have not received your subscription service. In order to resolve this issue, please follow the steps below to report a problem with that purchase:
Office 365 Apple App Store
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
- Find the email receipt for your purchase.
- Click Report a Problem under the app that is having the issue.
- When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
- Click Report a Problem next to the item you are having an issue with.
- From the Choose Problem dropdown menu, choose the appropriate issue.
- Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
- Click Submit to have your issue reviewed.
Take care,
Alex H.
Jul 4, 2014 10:34 AM
